Here at Tiger Specs we pride ourselves on the fact that we are able to offer our customers a wide range of affordable yet fashionable reading glasses, sunglasses and sun readers. We update our stocks on a regular basis meaning that customers who revisit our site can choose a different style of frame and we feel that our £1 delivery service is a reasonable fee. Our past customers also comment on how quickly we are able to ship our orders out as well as providing an efficient and helpful after sales service.
We understand that our customers may require a different level of lens strength according to the condition of their eyes, which is why we provide a helpful eye chart PDF which can be printed off to allow the customer to determine which strength of lens would be most beneficial to them.
Of course, sometimes customers purchase a pair of glasses which once they try on, they realise may not be the right shaped frame or colour. For us, that’s no problem. All of our specs come with the option to return the glasses within 14 days, provided they are returned in an unused condition in the original packaging. We will be happy to provide the customer with an exchange or a refund.
At Tiger Specs we appreciate that sometimes customers may lose their glasses and therefore need a replacement pair pretty quickly. This is why we set up our systems to ensure that if an order is placed by 4pm, it will be shipped out on the same day! Very often this means our customers only have to wait 24 hours from the click of the ‘submit order’ button to the unwrapping of the delivery of new specs.
We are proud of the high level of service we are able to offer our customers. However, don’t just take our word for it – take a look at our page of customer reviews to see what they think! www.tigerspecs.co.uk.